Please read these Terms of Service ("Terms") carefully before using the OnlineRefills.to website and intake portal (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Nature of the Service
Online Refills (OnlineRefills.to) is a patient coordination and referral facilitation service. We help patients organize their information and connect with independent, licensed healthcare professionals. We are:
- Not a pharmacy — we do not dispense, sell, or fulfill prescriptions.
- Not a medical practice, clinic, or healthcare provider — we do not employ physicians, nurse practitioners, or any clinical staff providing care.
- Not a prescriber — we do not write, authorize, or approve prescriptions or medication refills.
- Not a medical advisor — nothing on this site constitutes medical advice, diagnosis, or treatment.
We act solely as an administrative intermediary to facilitate communication between patients and independent licensed professionals.
2. No Doctor–Patient Relationship
Use of this Service does not create a doctor–patient relationship, therapist–patient relationship, pharmacist–patient relationship, or any other clinical relationship between you and Online Refills. Any relationship you form with a licensed healthcare professional is strictly between you and that provider.
3. No Guarantees or Promises
Online Refills makes no guarantee, warranty, or representation that:
- You will receive a prescription, refill, or any medication.
- You will be connected to a provider in your area or state.
- Any provider you are referred to will be accepting patients or will be able to assist you.
- Any clinical, diagnostic, or therapeutic outcome will result from your use of the Service.
All clinical determinations are made solely by independent licensed healthcare professionals based on their professional judgment and applicable law.
4. User Responsibilities
By using this Service, you agree that you will:
- Provide truthful, accurate, and complete information in any intake form or communication.
- Not use the Service to obtain medications for illegal, non-medical, or unauthorized purposes.
- Not use the Service if you are under 18 years of age without verifiable parental or guardian consent.
- Consult a licensed healthcare professional for all medical decisions — including whether any medication is appropriate for your condition.
- Not rely solely on this Service for any urgent or emergency medical need.
5. Emergency Situations
The Service is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency room. Do not use this site to seek emergency assistance.
6. Intellectual Property
All content on this site — including text, graphics, logos, and design — is the property of Online Refills and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Online Refills and its affiliates, officers, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of — or inability to use — the Service, even if advised of the possibility of such damages.
Our total cumulative liability to you for any claim arising from these Terms or your use of the Service shall not exceed fifty U.S. dollars ($50.00).
8. Indemnification
You agree to indemnify, defend, and hold harmless Online Refills and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party right.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.
10. Modifications to These Terms
We reserve the right to modify these Terms at any time. Changes become effective upon posting to the site. Your continued use of the Service after any modification constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of the United States and the applicable state in which Online Refills operates, without regard to conflict-of-law principles. Any dispute arising under or related to these Terms shall be resolved through binding arbitration on an individual basis. You waive any right to participate in class action litigation.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact
For questions about these Terms, contact us at: [email protected]